We are a transnational company with operations in Mexico, Ghana, the Philippines and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco.

Real Time Analyst (WFM)

Benefits:

  • Salary base $15,000
  • Food vouchers
  • Savings Fund
  • HMO (Insurance of major medical expenses)
  • 14 days of vacations
  • 13th month payment
  • Referral Program
  • Parking
  • Payment every friday

Requirements:

  • Strong command of English language and good communication skills.
  • Schedule availability
  • Knowledge of portals like Avaya and Genesis
  • Summaries of performance metrics throughout the day.
  • Real-Time Monitoring
  • Intraday Forecasting and Scheduling
  • Incident Management
  • Shift Handover Management
  • Performance Feedback

We are waiting for you! Apply now to get contacted by the talent attraction team