The Customer Service Representative will be responsible for coding (typing out) invoices into the claims system per the business needs of the Claims Department. This position will be focused solely on coding invoices

Responsibilities:

  • Receive invoices and enter corresponding codes into claims system
  • Adhere to task protocol for Enter Invoice and Verify Invoice queues
  • Tasks are to be completed in the order received, with the oldest invoices being processed first.
  • Operate within the claim system platform
  • Access to our network, VPN, and invoice coding system
  • Interdepartmental contact through Microsoft Teams Chat
  • If business needs dictate, we may impose a maximum number of invoices per week.

Knowledge, skills & abilities required:

  • Proven people skills
  • Must know how to multitask and manage time effectively.
  • Excellent written and verbal communication skills.
  • Outstanding problem-solving and organizational abilities.